Diana Kogan
Senior Manager, Business Operations @Justanswer
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WORK HISTORY
Senior Manager, Business Operations @Justanswer
San Francisco, CA, US
I lead cross-functional teams in building and testing AI-driven tools that result in substantial adoption and that meaningfully impact customer outcomes. I also create processes that promote more efficient and effective execution, and drive initiatives to measure and scale success.
EDUCATION
UCLA
BS, Mechanical Engineering
The University of Chicago Booth School of Business
Master of Business Administration (MBA) - Full Time, Marketing Management, Strategic Management, Entrepreneurship
SKILLS
ABOUT DIANA KOGAN
Business operations leader with expertise in AI-driven tools, strategy, and scalable process design. Proven track record in marketplaces and high-growth startups, driving initiatives that improve customer retention, LTV, and operational efficiency.Experienced in leading cross-functional teams, managing large-scale projects, and building processes across product operations, sales, and finance. Skilled in testing hypotheses, analyzing results, and generating actionable recommendations that guide next steps and influence executive decision-making.Core Skills: Business & Operations Strategy | AI Innovation | Data-Driven Decision Making | Marketplace & Ecommerce Ops | Program & Project Management | Startup Scaling | Cross-Functional Leadership | Customer Retention
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