Diana Diwa

About Diana Diwa

I help small medical and healthcare practices across the U.S. take control of their revenue, reduce administrative headaches, and stay compliant—so they can focus on patient care, not paperwork.I specialize in working with practices in behavioral health, podiatry, chiropractic, physical therapy, and dental that are dealing with challenges like- Constant insurance denials- Patient accounts receivable and unpaid balances- Lack of a patient portal or online payment options- Ongoing changes in medical coding- Government and commercial payer audits- Difficulty retaining patients or marketing their practiceThrough Revenue Cycle Excellence services, my team and I deliver practical, measurable solutions, including- Reducing claim denials to as low as 2%- An integrated EHR and Practice Management system that allows patients to complete forms and schedule appointments online- Secure online payment options so patients can pay without coming into the office or calling- Patient-friendly collections strategies that improve cash flow without damaging relationships- Coding expertise to keep providers current and compliant amid constant changes- Ongoing support with federal regulations, plus coaching to help practices stay audit-ready- Tools to support patient retention programs and practice marketingMy process always starts the same way: A complimentary analysis of your current revenue cycle to identify gaps, risks, and opportunities for improvement.If your practice is working harder than it should just to get paid, let’s talk.

Experience

1. Relief Counselor

   Caminar, Inc.

   Jan 2025 — Present

   Provide flexible support across all shifts, building respectful and empowering relationships with clients in a residential mental health setting- Deliver one-on-one and group counseling, crisis intervention, and client intake assessments to support individualized treatment plans- Maintain accurate documentation and medication monitoring in compliance with program policies and licensing requirements- Facilitate structured educational groups and connections to community resources to promote client rehabilitation

Education

• University of San Francisco

  Bachelor’s Degree, Psychology

  2014 — 2018

• Springboard

  Certification, UI/UX Design Career Track

Skills

• Nvivo
• Spss
• Microsoft Word
• Microsoft Excel
• Microsoft Office