Diana Pagan

About Diana Pagan

With a keen eye for detail and a passion for organization, I am a hard-working individual who is always willing to learn and grow. I pride myself on my ability to adapt quickly and efficiently to any task at hand. My strong work ethic and dedication have allowed me to excel in my career and consistently exceed expectations.In addition to my work experience, I am a continuous learner and am constantly seeking out new knowledge and skills to enhance my capabilities. Whether it be through attending workshops, seminars, or online courses, I am always looking for ways to improve and stay ahead of the curve.In summary, I am a highly motivated individual with a strong work ethic and a desire to continuously improve. I am confident that my skills and dedication make me a valuable asset to any team.

Experience

1. Database Manager

   Children's Aid

   Jan 2019 — Present · New York, NY, US

   Manage day-to-day operations of Children’s Aid’s constituent database, Raiser\'s Edge, while enhancing accuracy, integrity, and security.•Establish codes and tables to track solicitations, appeals, and campaigns to ensure accurate and up-to-date data.•Import new and updated information and export as requested.•Provide Raiser’s Edge support and training to new employees.•Maintain confidential donor research profiles and information on prospective and current donors.•Coordinate and execute logistics for all special events, including mailing, emailing, reporting, set-up, organizing, and collecting payments associated with the event.•Maintain Raiser\'s Edge database standards by developing institutional standards guide, and maintaining database policies and procedures.•Gather, generate, and analyze statistical data and generate queries, reports, and mailing lists to support and drive all fundraising efforts.•Create donor segmentation for solicitation purposes.•Assist with reconciling donations from online fundraising streams.

Education

• Berkeley College

  White Plains, New York, Computer Applications Certificate

  1998 — 1998

• Monroe University

  Business Administration and Management, General

  2015

Skills

• Microsoft Powerpoint
• Community Outreach
• Customer Service
• Event Planning
• Program Management
• Operations Management
• Microsoft Excel
• Research
• Blackbaud Certified in Raiser's Edge Fundamentals
• Management
• Maritime Operations
• Computer Proficiency
• Raiser's Edge
• Maritime
• Higher Education
• Databases
• Logistics
• Social Media
• Fundraising
• Policy
• Leadership
• Microsoft Office
• Leadership Development