Diana Cortes
Supply Chain Specialist, Service Excellence @KD Nutra®, a KD Pharma Group Company
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WORK HISTORY
Supply Chain Specialist, Service Excellence @KD Nutra®, a KD Pharma Group Company
Miami, FL, US
Led the post-acquisition integration of Omega-3 oils, bridging SAP and MS Dynamics for smooth operations. Improved supply planning accuracy by 96% by optimizing supplier forecasts, inventory allocation, and safety stock analysis for 28 SKUs. Facilitated weekly cross-functional meetings to align teams on key objectives and resolve operational issues. Collaborated with procurement and logistics to achieve a 97% on-time delivery rate. Refined customer forecasts with Sales to balance inventory levels, reduce stockouts, and ensure demand planning matched material needs. Conducted SAP analysis to optimize raw material usage, reduce excess inventory, and minimize waste by prioritizing shipments based on best-by dates.
EDUCATION
Kaplan University
Master of Business Administration (M.B.A.)
ABOUT DIANA CORTES
At KD Nutra®, my expertise in service excellence has driven me to manage complex supply chain operations, focusing on supplier forecasts and inventory allocation to support our robust supply planning activities. Our team has worked collaboratively, ensuring the timely delivery of Meg 3 products and maintaining service-oriented relationships across departments to achieve organizational goals. Previously as an Analyst at DSM-Firmenich, I honed my skills in order management and customer experience trend forecasting, contributing to performance improvements and heightened customer loyalty. My commitment to excellence is reflected in the successful mentoring of teams on the order-to-cash process and the strategic management of Lipids orders for regional production sites.
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