Diana Yeates
Account Director @Ultima
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WORK HISTORY
Account Director @Ultima
Client relationship manager - Good understanding of client requirements - Vendor & contract negotiations on behalf of client base - Facilitator and co-ordinator of project delivery resource - Escalation point across supply chain and project delivery workloads - QBRs -Host frequent online meetings to review progress towards client’s desired outcome, with various stakeholders - Hold face to face client meetings in a productive and professional manner to build long lasting relationships and strengthen processes - Project governance of complex transformational IT project workloads - Negotiating renewal contracts and expansion proposals- Strong customer services skills - Excellent telephone manner - Friendly and personable ( Professional approach)- Excellent communication & administration skills - Target driven - Highly organised - Good initiative, problem solver - Able to work independently but also have the skills to manage and direct my team of Internal support, project managers, technical consultants and architects- Quick learner and able to keep up with new and emerging technologies If your current supply chain is not giving you the best service, contact me to discuss some of your IT challenges and how I can help. D••••••••@ultima.com 07•••••••76
EDUCATION
Freman College
English Literature, Design Tech, Art, Photography
SKILLS
ABOUT DIANA YEATES
Fast paced, driven individual with in excess of 20 years of experience within the IT…
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