Diana Wicks
Global Finance Manager @TopSource
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WORK HISTORY
Global Finance Manager @TopSource
Pune, IN
EDUCATION
Savitribai Phule Pune University
Bachelor of Commerce (B.Com.)
St Felix High School
SSC
SKILLS
ABOUT DIANA WICKS
A competent professional with nearly 17 years of experience in Team Management, Operations Management, SLA Management, Transition & Migration, Client Interaction and Vendor Management-Proactive leader and planner with expertise in OTC –Billing and Collection with organization of repute-Proficient in maintaining SLA’s, coaching, motivating & retaining the staff-Hands-on experience in performing various activities like Dispute management & Business process management-Expertise in setting out standards for various operational areas while implementing quality systems & procedures to facilitate a high-quality customer experience and ensuring adhering to the SLA-A result-oriented individual with strong analytical, communication, interpersonal & negotiation skills
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