Diana Wicks
Global Finance Manager | Order to Cash | Transition Management | Project Managment
- Role
- Global Finance Manager at TopSource
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Diana Wicks
A competent professional with nearly 17 years of experience in Team Management, Operations Management, SLA Management, Transition & Migration, Client Interaction and Vendor Management-Proactive leader and planner with expertise in OTC –Billing and Collection with organization of repute-Proficient in maintaining SLA’s, coaching, motivating & retaining the staff-Hands-on experience in performing various activities like Dispute management & Business process management-Expertise in setting out standards for various operational areas while implementing quality systems & procedures to facilitate a high-quality customer experience and ensuring adhering to the SLA-A result-oriented individual with strong analytical, communication, interpersonal & negotiation skills
Experience
Global Finance Manager
May 2024 — Present · Pune, IN
Education
Savitribai Phule Pune University
Bachelor of Commerce (B.Com.)
2006 — 2009
St Felix High School
SSC
1992 — 2003
Skills
- Invoicing
- Collections
- Employee Engagement
- Management
- Transition Planning
- Client Integration
- Financial Accounting
- Performance Management
- Team Management
- Microsoft Excel
- Vendor Management
- Human Resources
- Recruiting
- Training
- Customer Service
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