Diana Toy

About Diana Toy

Program and Applications manager with experience in SAP ERP Systems, with a focus in Sales and Distribution, Supply Chain, Quality Management and Procure to Pay modules.* Experience in deploying enterprise-wide projects including end-user production support and integrated ERP system solutions.* Effective written and verbal communication skills with significant experience leading end-user training sessions, workshops, projects and executive sponsor meetings.* Champion efforts to identify and resolve gaps in business processes.* Effective liaison between the functional and technical project teams. Ability to translate business and technical requirements.* Responsible for coordinating with ABAP developers and super users to develop and test new system functionality and enhancements.* Coordinate and oversee the internal control structure within the Information Management / Information Technology environment.* Responsible for assisting Business Partners in preparing roadmaps as it relates to implementation of key business initiatives and on-going execution of business processes and operations.

Experience

1. Business Solutions Analyst

   Adobe

   Aug 2012 — Present

   Business Solution Analyst, QTC Hybris Billing - Convergent Invoicing (CI) from May 2017Business Solutions Analyst, Consumer - Order, Metering and Billing from February 2014 - April 2017Business Solutions Analyst, OTC - M&A from August 2012 - January 2014

Skills

• Project Management
• Process Improvement
• Vendor Management
• Cross-Functional Team Leadership
• Sap
• Erp
• Training
• Business Process
• Program Management
• Integration
• Forecasting
• Sap R/3
• Supply Chain Management
• Sap Erp
• Business Intelligence
• Outsourcing
• Software Documentation
• Business Analysis
• Testing
• Change Management
• Management
• Analysis
• Enterprise Software