Diana Strazzella

About Diana Strazzella

Experienced Leader: With over 15 years of experience, I specialize in driving transformative initiatives, mitigating risks to deliver business value, operational efficiency, and fostering collaboration to champion organizational excellence. Expertise in Transformation Program Management: Well-versed in high-impact leadership, driving transformation initiatives and product development programs, with solid expertise in Salesforce implementation, ensuring successful alignment with key objectives. Strategic Visionary: Skilled leader with a unique ability to synthesize intricate challenges into actionable strategies, roadmaps and governance models. Proven Track Record: Instrumental in spearheading initiatives that resulted in $20M in pipeline revenue within 6 months through global digital initiatives in sales, marketing, and ecommerce. Resource Allocation & Management: Proficient in allocating human, financial, technical, and operational resources, ensuring programs are completed on time and within defined budgetary constraints. Empowering Teams: Credible history of empowering direct reports and cross functional teams to exceed expectations and achieve sustainable results, fostering a culture of excellence and continuous improvement.Let\'s connect to discuss how my expertise in transformation initiatives and program management can drive success for your organization!

Experience

1. Strategic Program Manager

   PayPal

   Nov 2024 — Present

   Leading cross functional teams to support the implementation of revenue generating strategies through contract with Magnit Global. • Cultivate strategic partnerships across Operations, Product, Compliance, Legal, Analytics, Finance and 3rd Party Partners to deliver platform changes that align with key company objectives and generate recurring revenue.• Proactively identify and resolve delivery risks and scope changes, ensuring alignment between business objectives, technical feasibility, and long term scalability. • Partner with Legal and Compliance to ensure initiatives meet governance expectations.

Education

• Goldey-Beacom College

  Bachelor's degree, Business Administration

Skills

• Project Management
• Salesforce.com
• Budgets
• Sales Process
• Strategic Planning
• Call Centers
• Business Development
• Sales Operations
• Customer Retention
• Strategy
• Program Management
• Customer Service
• Management
• Team Building
• Process Improvement
• Marketing
• Business Strategy
• Customer Experience
• Contract Negotiation
• Selling
• Direct Sales
• Training
• Customer Satisfaction
• New Business Development
• Negotiation
• Lead Generation
• Vendor Management
• Coaching
• Business Process Improvement
• Solution Selling
• Business Analysis
• Account Management
• Banking
• Change Management
• Customer Relationship Management (Crm)
• Call Center
• Team Leadership
• Crm
• Telecommunications
• Sales Management