Diana Puig
Director of Casualty Claims @Mutual of Enumclaw
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WORK HISTORY
Director of Casualty Claims @Mutual of Enumclaw
Leading the Casualty Claims division with strategic and operational oversight of casualty claims for all product lines to support the delivery of top quality claim service.
EDUCATION
City College of San Francisco
Financial Accounting & Statistics
Tulane University
BS Engineering, Biomedical/Medical Engineering
Schiller College, Madrid, Spain
Political Science and Government
SKILLS
ABOUT DIANA PUIG
I am a high impact, results-driven executive who has built a powerful track record of maximizing performance and profitability, while overseeing claims of all sizes and complexities in both commercial and personal lines. Over the course of my career, I have excelled at building, training, and optimizing the productivity of large and small claims teams that continually exceed ambitious expectations. My focus is on creating strong work environments that promote engagement, innovation, collaboration, and professional development as core components for achieving sustained success. As an executive-level leader, I have repeatedly demonstrated my skill for expertly managing indemnity and expense reserves reaching into the hundreds of millions of dollars. I am highly adept at partnering with key internal stakeholders across all areas and levels to drive continuous improvement, achieve operational excellence, minimize risk, and maximize overall performance.A selection of my core strengths includes:Executive-Level Leadership Coverage & Large Loss Management Commercial & Personal InsuranceFinancial Analysis & ManagementStrategic PlanningProgram Development & ManagementRisk Management & MitigationInnovation and ScalingContinuous ImprovementTeam Building & LeadershipStaff Training & Development
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