Diana Noboa Montenegro

Sales Administration Assitant - Project Management - Medical Devices for Clinical Trials @Quipment

Nancy, FR

Supply medical devices, accessories, and consumables for clinical trials worldwide helping pharmaceutical companies to monitor clinical trials. Project launch, implementation and follow-up: • Implement sold contracts, respect lead time, costs, customer satisfaction. • KPI\'s management, purchase request and order to Regional unit rejection rate. • Record customer projects in ERP according to quotation. • Produce project forecast with customer requirements. • Provide medical devices, ensure product availability, optimize resources. • Place purchase requests in ERP accordingly to the Supply Chain team. • Ensure bookings in close relationship with customer, ensure invoicing, reallocate material. • Manage ancillaries supplies expiration date and related invoicing to customer in collaboration with Regional Units. • Place orders (order management) ensuring correct material set up on time according to customer requirements. • Follow-up shipments on a daily basis. • Budget tracking of study according to Purchase Order PO, ensure invoicing, request customer additional PO in collaboration with Sales team. • Keep devices calibration tracker, organize calibration process, coordinate with customer. • Manage devices return, follow logistics process. • Report incidents, complaints, hot topics and issues to Sales Administration Supervisor/Customer Care Director. • Close interaction with Customer, Regional Units, Sales, Supply Chain, Technical Support and Finance team. Support to customer (Customer management): • Respond customer questions/doubts regarding operational project follow-up. • Coordinate with Technical Support to solve technicals problem. • Ensure customer relationship with supervision of the Sales Administrator.

Universite de Lorraine

Master's degree, Electrical and Electronics Engineering - Embedded Electronics and Microsystems

IAE Nancy School of Management

Master's degree - Global Innovation Management, Innovation Management

Escuela Politécnica del Ejército

Electronic Engineer, Automation and Control, Electrical and Electronics Engineering

IAE Nancy School of Management

Master Business Administration, Business Administration and Management, General