Diana Noboa Montenegro
Sales Administration Assitant - Project Management - Medical Devices for Clinical Trials @Quipment
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WORK HISTORY
Sales Administration Assitant - Project Management - Medical Devices for Clinical Trials @Quipment
Nancy, FR
Supply medical devices, accessories, and consumables for clinical trials worldwide helping pharmaceutical companies to monitor clinical trials. Project launch, implementation and follow-up: • Implement sold contracts, respect lead time, costs, customer satisfaction. • KPI\'s management, purchase request and order to Regional unit rejection rate. • Record customer projects in ERP according to quotation. • Produce project forecast with customer requirements. • Provide medical devices, ensure product availability, optimize resources. • Place purchase requests in ERP accordingly to the Supply Chain team. • Ensure bookings in close relationship with customer, ensure invoicing, reallocate material. • Manage ancillaries supplies expiration date and related invoicing to customer in collaboration with Regional Units. • Place orders (order management) ensuring correct material set up on time according to customer requirements. • Follow-up shipments on a daily basis. • Budget tracking of study according to Purchase Order PO, ensure invoicing, request customer additional PO in collaboration with Sales team. • Keep devices calibration tracker, organize calibration process, coordinate with customer. • Manage devices return, follow logistics process. • Report incidents, complaints, hot topics and issues to Sales Administration Supervisor/Customer Care Director. • Close interaction with Customer, Regional Units, Sales, Supply Chain, Technical Support and Finance team. Support to customer (Customer management): • Respond customer questions/doubts regarding operational project follow-up. • Coordinate with Technical Support to solve technicals problem. • Ensure customer relationship with supervision of the Sales Administrator.
EDUCATION
Universite de Lorraine
Master's degree, Electrical and Electronics Engineering - Embedded Electronics and Microsystems
IAE Nancy School of Management
Master's degree - Global Innovation Management, Innovation Management
Escuela Politécnica del Ejército
Electronic Engineer, Automation and Control, Electrical and Electronics Engineering
IAE Nancy School of Management
Master Business Administration, Business Administration and Management, General
ABOUT DIANA NOBOA MONTENEGRO
I achieved a double degree integrating my training by connecting technical and management fields as an Electronics Engineer, Business Administration, and Innovation Management to build my professional project in a wide transversal field and understand the needs of companies to ensure the implementation of innovative projects in the technical environment. I have gained experience working in international companies acquiring good technical and management knowledge as well as communication skills. All my studies were done at the University of Lorraine in France. I want to consolidate my professional career through innovative, creative, future-oriented, and technologically challenging projects.
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