Diana Munoz Espinoza

SAP O2C Functional & Process Analyst | Global Process Improvement & Compliance | SAP S/4HANA RISE | Global Order-to-Cash & E-Invoicing Specialist (Chile, Mexico, KSA)| International Business Professional

Role
SAP Support Analyst at EIS
Location
Belmont, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Diana Munoz Espinoza

SAP Analyst & International Business professional with 24+ years of experience in SAP operations, logistics, Order-to-Cash, Sales, and global compliance. Skilled in SAP HANA migrations, integrations, and operational support. Certified Green Belt and Global Business Services certified. Experienced Operations Superuser resolving SAP issues, supporting users, leading training, and assisting with system migrations and new order launches. Collaborative and results-driven in complex global environments.

Experience

  1. SAP Support Analyst

    EIS

    Jan 2025 — Present · US

    Provide SAP end-user support, issue resolution, and training via ServiceDesk ticket management- Debug ABAP programs (SE38/SE80), monitor IDocs, and manage master data updates to ensure system accuracy and compliance- Support SAP integrations and electronic invoicing (AS400, Mexico SAT)- Lead SAP S/4HANA migration support: create test script templates, develop and execute IT & UAT tests, assist users, and update business documentation- Develop and maintain SAP Scripts for operational processes- Manage SAP transports across environments and support customer/vendor portal integrations.

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Diana Munoz Espinoza — SAP Support Analyst at EIS in Belmont, NC, US | Unifers