Diana Munoz Espinoza
SAP O2C Functional & Process Analyst | Global Process Improvement & Compliance | SAP S/4HANA RISE | Global Order-to-Cash & E-Invoicing Specialist (Chile, Mexico, KSA)| International Business Professional
- Role
- SAP Support Analyst at EIS
- Location
- Belmont, NC, US
- LinkedIn followers
- 500 followers
About Diana Munoz Espinoza
SAP Analyst & International Business professional with 24+ years of experience in SAP operations, logistics, Order-to-Cash, Sales, and global compliance. Skilled in SAP HANA migrations, integrations, and operational support. Certified Green Belt and Global Business Services certified. Experienced Operations Superuser resolving SAP issues, supporting users, leading training, and assisting with system migrations and new order launches. Collaborative and results-driven in complex global environments.
Experience
SAP Support Analyst
Jan 2025 — Present · US
Provide SAP end-user support, issue resolution, and training via ServiceDesk ticket management- Debug ABAP programs (SE38/SE80), monitor IDocs, and manage master data updates to ensure system accuracy and compliance- Support SAP integrations and electronic invoicing (AS400, Mexico SAT)- Lead SAP S/4HANA migration support: create test script templates, develop and execute IT & UAT tests, assist users, and update business documentation- Develop and maintain SAP Scripts for operational processes- Manage SAP transports across environments and support customer/vendor portal integrations.
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