Diana Lurtz
Product Specialist at FactSet
- Role
- Associate Product Specialist at FactSet
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Diana Lurtz
Motivated professional with a strong history of using data to support strategic business…
Experience
Associate Product Specialist
Jun 2023 — Present · Chicago, IL, US
Design and manage data delivery products by collaborating with cross-functional content and sales teams, ensuring consistent and accurate data delivery. Serve as liaison between engineering and end users to translate market demands into actionable product requirements. • Lead a multidisciplinary Agile team of five to prioritize and implement product enhancements driven by client feedback, resulting in improved end-user satisfaction. • Developed a breakthrough data delivery solution, improving data timeliness by over three hours and significantly enhancing operational efficiency. • Formulate and deploy product upgrades to reduce the support burden by 20%, aligning with key organizational objectives. • Create QA reports and testing protocols using SQL and data analysis for seamless product release. • Direct product releases by overseeing execution and delivery of bulk data delivery systems. • Analyze support tickets to identify trends and support data-driven product decisions.
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