Diana Lu

About Diana Lu

I\'ve spent my career being genuinely curious about how businesses work — and that curiosity has taken me from the floor of a food manufacturing plant, to the fast-moving world of semiconductor chip distribution, to managing critical materials supply for one of the world\'s most advanced chipmakers.Every industry I\'ve worked in has taught me something different. At Ajinomoto, I learned how to manage complexity at scale — $50M in procurement, 100+ suppliers, and the relentless pressure of keeping Trader Joe\'s and Costco shelves stocked. At Ampere Computing, I stepped into Sales Operations and discovered my passion for building systems that make teams more effective. I became the Salesforce business owner for our Lead and Account pages, built approval workflows that managed a $20M global chip sample program, and connected Oracle Eloqua to Salesforce to create a seamless Lead-to-Cash pipeline. At BASF, I served as the operational backbone for TSMC — one of the most demanding accounts in the semiconductor world.What drives me isn\'t just optimizing a process. It\'s understanding why it matters, who it impacts, and how to make it work better for the people depending on it — whether that\'s an Enterprise sales team trying to spend more time with customers, or a global supply chain trying to deliver on time.I bring Salesforce expertise, cross-functional leadership, and a track record of measurable results — across industries, time zones, and cultures. I\'m fluent in English and Mandarin, and I\'ve worked closely with teams across the US, China, Taiwan, and India.If you\'re building a Sales Operations function that needs someone who can think strategically, build systematically, and connect genuinely — let\'s talk!

Experience

1. Sales Operation Manager

   Ampere

   Nov 2022 — Present · Portland, OR, US

Education

• Portland State University

  Bachelor's degree, Finanace and Marketing

  1999 — 2003

Skills

• Logistics
• Marketing
• Nutritional/Pharmaceutical Industry
• Global Sourcing
• Import/Export Operations
• Quickbooks
• Lean Manufacturing
• Microsoft Excel
• Powerpoint
• Microsoft Office
• Sales
• Microsoft Word
• Team Leadership
• Project Management
• Mandarin
• Contract Management
• Problem Solving
• Lean Management
• Negotiation
• Risk Management
• Lean Six Sigma
• Strategic Planning
• Taiwanese
• Jit Management
• 5s
• Commodity Markets
• Microsoft Dynamics Gp
• Chemical Industry
• Supply Chain Management
• Jit
• Procurement
• Mrp
• Leadership
• Cost Reduction
• Food Industry
• Inventory Management
• Cross-Functional Team Leadership
• Financial Analysis
• Team Building
• Management