Diana Koch
Terminal Scheduler @Buckeye Partners
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WORK HISTORY
Terminal Scheduler @Buckeye Partners
Allentown, PA
Inventory Management-Managing customer product inventory, nominations, and product allocations at each assigned Buckeye Terminal location based on current demands via communication with customers, terminal personnel and pipeline schedulers (Buckeye & other 3rd party pipelines) to maximize tank utilization.~Inventory Solutions-Coordinating development of solutions to inventory containment and product outages with customers and connecting pipeline carriers.~Measurement Quality Control-Researching resolutions for quality and measurement related issues.~Customer Service-Providing exceptional customer service to terminal customers.~Accounting Reconciliation-Reconcile terminal and customer accounting issues in a timely manner.
EDUCATION
DeSales University
Bachelors of Arts, Political Science
ABOUT DIANA KOCH
My current position has created opportunities for me to utilize my skill set to help customers keep their products moving and troubleshoot issues stemming from human or computer error. I thoroughly enjoy the days where I get to hunt down a problem in our system log and resolve it in a timely manner. I\'m constantly evaluating ways to streamline and improve processes to increase the productivity of our team. My position is a gratifying blend of customer interaction, data entry, troubleshooting, and project planning.
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