Diana I.

About Diana I.

As Manager, Nursing & Allied Account Management at AMN Healthcare, I lead Coverage Account Management and Account Coordinator teams responsible for supporting complex, high-volume healthcare staffing needs. My role centers on ensuring effective coverage strategies, operational consistency, and strong collaboration across teams—while developing talent and creating clarity in fast-moving environments.My background includes hands-on experience across coverage, account coordination, and process-driven roles, which allows me to lead with both perspective and practicality. I value clear communication, continuous improvement, and building systems that support teams at scale.I’m motivated by opportunities to strengthen workflows, mentoring, and drive meaningful impact for both clients and internal teams.

Experience

1. Manager, Account Management

   AMN Healthcare

   Feb 2026 — Present

   Lead both the Coverage Account Management (AM) and Account Coordinator (AC) teams, ensuring alignment, performance, and operational excellence• Oversee daily coverage strategy, workload distribution, and continuity of service in fast‑paced, high‑volume environments• Coach, mentor, and develop team members through performance management, 1:1s, and career development planning• Drive process improvements and operational efficiencies using data, performance trends, and continuous feedback• Partner cross‑functionally with leadership and internal stakeholders to support business priorities and scalable growth• Communicate operational insights, risks, and priorities to leadership with a focus on clarity and accountability

Education

• Liberty University

  Bachelor's degree