Diana Greenroad

About Diana Greenroad

Operations and strategy leader with 10+ years of experience driving process optimization, cross‑functional alignment, and enterprise‑level operational improvements across retail, commercial real estate, and product‑driven environments. Known for transforming complex workflows, elevating organizational efficiency, and building scalable systems that support revenue growth and strategic decision‑making. Brings a unique blend of operational rigor, market expertise, and business development acumen, including luxury retail market knowledge, national competitive analysis, and high‑stakes stakeholder engagement. Adept at leading multi‑department initiatives, influencing senior executives, and delivering measurable results in fast‑paced, high‑visibility environments.Always looking to expand my network professionally and personally. Feel free to connect with me via LinkedIn or Instagram (@diana.greenroad). Looking forward to connecting.Skills: Operational Strategy | Process Optimization | Cross‑Functional Leadership | Program & Project Management | Enterprise Systems | Business Development | Market Research & Insights | Change Enablement | Stakeholder Management | Data‑Driven Decision Making | Training & Adoption | Salesforce | Excel | Microsoft Office Suite

Experience

1. Project Manager

   Cain

   Dec 2024 — Present · Los Angeles, CA, US

   Partnered with the EVP of Commercial Leasing to execute leasing strategy and operational priorities for flagship development project in Beverly Hills, California. Led cross‑functional initiatives, refined workflows, and strengthened systems that improved efficiency and supported high‑impact prospecting-Converted 10+ qualified luxury leads in 12 months and delivered 1–2 high-impact prospect tours/month, expanding engagement with marquee brands-Led 4+ major operational initiatives (parking analysis, 2 RFPs, Legal deviation matrix, and deal documentation overhaul) streamlining cross-functional workflows and accelerating internal approvals-Built and managed a structured lead‑generation system, improving consistency, conversion, and visibility into pipeline health-Conducted deep field research across Los Angeles luxury corridors and benchmarked national markets to inform leasing strategy and competitive positioning.

Education

• Mount Holyoke College

  Bachelor's degree

  2005 — 2009

Skills

• Highly Detail Oriented
• Well Spoken
• Learn New Software Quickly
• Result Oriented
• Writing
• Computer Literate
• Multi Tasking
• Adobe Creative Suite
• Customer Service
• Powerpoint
• Microsoft Excel
• Analytical Skills
• Administrative Assistants
• Editing
• Time Management
• Organization & Prioritization Skills
• Disciplined
• Optimization
• Microsoft Office
• Sales
• Microsoft Office 2007
• Social Media
• Administrative Assistance
• Analytical Thinker
• Executive Calendar Management
• Research
• Public Speaking
• Organization Skills
• Front Office
• Leadership
• Excellent Interpersonal Skills
• Event Planning