Diana Freeman

Strategic Product Leader | Director of Process Improvement | Product Owner

Role: Director of Process Improvement at Constant Contact
Location: Malden, MA, US
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Diana Freeman

I’m a transformation-focused executive leader with 20+ years of experience driving…

Experience

Director of Process Improvement
Constant Contact
Aug 2022 — Present
Collaborate with cross-functional teams to successfully implement change management strategies and adopt new processes and technologies focused on automation

Education

Bentley College
Bachelor of Science
2000 — 2004

Skills

Customer Service
Sharepoint
Training
Crm
Cisco Call Manager
Risk Management
Microsoft Office
Business Process Improvement
Trading Systems
Agile Methodologies
Management
Vendor Management
Call Center
Software Documentation
Sdlc
Process Improvement
Salesforce.com
Cross-Functional Team Leadership
Integration
Knowledge Base
Managing Employees
Incident Management
Program Management
Kcs
Call Centers
Knowledge Management

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