Diana Feldman
Director, Program Manager, Process/System Improvement Specialist
- Role
- Director, Rcs Enterprise Payer Yield Operations Support at Providence
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Diana Feldman
A solutions-focused, results-oriented Project Manager with 20+ years of experience in healthcare Information Technology, with enormous success utilizing technology to support large hospital IT implementations. Recognized as a leader and SME with strengths in clinical applications, revenue cycle management, business procedures, and continuous process improvement. As an internal and external healthcare consultant, provided services to lead projects, optimize business processes, train end users, support go-lives, and mentor others. As a Senior Program Manager in Revenue Cycle successfully transitioned post-acute revenue cycle business operations into a single system-wide department and successfully delivered 14 other high visibility projects worth greater than $20M since hired, managing a complex program to deliver more than $50M in 2019. As a PMO and Analyst Leader, successfully implemented new and upgraded laboratory information systems, building relationships with key stakeholders, for more than 375 projects worth nearly $300M. Lead and manage with excellent interpersonal skills, utmost integrity and reliability, drawing on a sense of calm and purpose, and using a highly organized, methodic approach to solve complex problems, while keeping outcomes in focus.
Experience
Director, Rcs Enterprise Payer Yield Operations Support
Jun 2021 — Present · Renton, WA, US
Responsibilities include operational support of the Payer Yield pillar, managing multiple aspects of support to allow Payer Yield operations leadership to focus on their operational areas- Lead activities such as legal escalations, assist with payer escalations, and liaisons to vendors and external revenue cycle teams- Responsible for development and execution of a strategic plan to manage all vendor relationships within Payer Yield, managing the business aspects of the outside accounts receivable- Ensure consistent Payer Yield responses for activities such as budget compliance, internal and external audits, contracting and legal services- Lead development and implementation of programs enhancing maturity of the department with an up-to-date playbook and process improvement team.
Education
University of Missouri-Columbia
Bachelors of Health Science, Cytotechnology/Cytotechnologist
1990 — 1994
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