Diana de Paz
Account Manager @Volt
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WORK HISTORY
Account Manager @Volt
Santa Rosa, CA, US
Account Management for a client with a contingent workforce of 70+ candidates. •Spear headed over 1 year of hiring ramp-up for client through sourcing, grass roots recruiting, advertising, referrals, as well as planning and completing 6+ in person Job Fairs with high success rate of hires. •Address any questions related to pay, benefits, job satisfaction, workplace injuries, and all other inquiries.• Implemented various hiring process techniques which improved hiring turnaround and in conjunction improved relationships with existing account to become main agency. • Managed to grow headcount from 5 employee to 70+ current employee\'s • Understand clients’ own internal goals and initiatives; build strategies to support. Develop business through a combination of methods that may include all or in part: research,relationship expansion, networking and in-person appointments with client. Deliver on all expected Key Performance Indicators (KPIs) both inputs and results. Act as a liaison between the client and the branch, delivery and customer service teams to ensuretheir expectations are exceeded and to execute flawlessly in our delivery of workforce solutions. Overall responsibility for compliance with customer’s contract, SLA’s and KPI’s Maintain a high level of communication between named account stakeholder\'s, Volt’s program staff.Responsible for participation in, development and delivery of Quarterly Business Reviews andsurveysPerform auditing, supporting weekly payroll processing, monitoring invoice aging, providing metric reporting and ultimately being the liaison for escalation of all concerns for two client sites. Complete timely data entry of required data into Volt’s automated systems; maintain consistencyand integrity of data Monitor and ensure the utilization of Volt policies, procedures, and compliance controls. Perform special assignments and complete projects as needed
EDUCATION
Elsie Allen High School
H.S Diploma
Santa Rosa Junior College
Human Resources Management
ABOUT DIANA DE PAZ
Experienced Recruiter with a demonstrated history of working in the staffing and Recruiting industry. Skilled in Light Industrial, Administrative and Manufacturing. All aspects of Full service staffing services.
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