Diana Alvarez

About Diana Alvarez

I am a General Manager for Premier Workspaces: the largest privately owned operator of executive suites in North America, with 1.2 million square feet in our portfolio, and serving over customers daily.I manage our center in Torrance. Some of this/these center\'s key attributes are: great views, close to public transit, shopping centers, hotels & restaurants in the heart of the business district, etc.My top priority is taking exceptional care of our customers.I also dedicate a lot of focus on growing and developing relationships with out referral partners, such as commercial real estate brokers, online brokers, and professional associations.If you, or one of your clients, would like information about one of the centers I manage or our company, please feel free to contact me at:d•••••••@pbcenters.com(42••••••00Premier Business Centers

Experience

1. General Manager

   Premier Workspaces

   Oct 2007 — Present

   Sales -Meet and exceed sales targets -Plan, organize and execute actions to increase-sales -Maintain sales leads and appropriate follow-up of prospective clients -Greet walk-in prospects -Establish prospect\'s needs -Demonstrate that PBC can meet prospect\'s needs by touring the location -Negotiate the close of sale -Properly complete and process approptiate agreements and related paperwork -Respond to termination notices with the objective of saving the accountPersonnel Managment -Ensure that the employees are appropriately trainned on equipment and in company policies and proceedures -Review hourly emplyees\' performance after six months of hiring, on anniversary and yearly therafter: review salaried emplyees\' performance on a yearly basis. Make recommendations for salary adjustments-Conduct regular staff meetings to keep employees informed on current events within the company -Maintain, daily review, update and improve employee\'s work time tracking using ezLaborInvoicing and Accounts Receivable -Create monthly invoices for all existing clients per particular center -Track client usage of copiers, outgoing fax machines and postage machine -Maintain monthly totals of word processing, administrative assistance, Federal Express, UPS or any other shipping vendor -Maintain deposit transmittals and cash receiptsCollections -Maintain current Aging Reports -Process collections account according to designated procedures

Skills

• Business Planning
• Accounts Receivable
• Process Scheduler
• Customer Service
• Virtual Office
• Conference Rooms
• Powerpoint
• Policy
• Contract Management
• Real Estate
• Invoicing
• Administrative Assistance
• Executive Suites
• Team Leadership
• Outlook
• Administrative Assistants
• Serviced Office
• Negotiation
• Microsoft Office
• Sales
• Team Building
• Management
• Training
• Shared Office Space
• Payroll
• Administration
• Budgets
• Recruiting
• Marketing
• Contract Negotiation