Diamond Thomas
- Role
- Customer Success Specialist at Johnson Plastics Plus
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Diamond Thomas
A 2022 Master of Business Administration in Management and Marketing graduate from Tiffin…
Experience
Customer Success Specialist
May 2022 — Present · Findlay, OH, US
Provide technical support for equipment and products sold by JP Plus and Rowmark • Provide installation and technical training on operation, application, and maintenance of equipment • Assist customers with problems with equipment, software, and products sold by JP Plus • Actively promotes the features and benefits of products sold by JP Plus • Document customer interactions within CRM tools to enhance the customer experience by providing relevant info to other internal business partners • Collaborate with sales and other business partners to ensure customer and organizational success • Cooperate with the technical team and share information across the organization
Education
Fitch High School
High School Diploma
2013 — 2017
Mahoning County High School
High School Lab Certification, Exercise Science
2015 — 2017
Tiffin University
Master of Business Administration in Management - MBA, Marketing, Graduate Student
2021 — 2022
Tiffin University
Bachelor's degree, Marketing, Undergraduate Student
2017 — 2020
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