Suresh Kumar D
Infra Operations / service delivery
- Role
- Vice President at BNY
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Suresh Kumar D
A highly accomplished professional with 20+ years of experience in Operations Management,…
Experience
Vice President
Feb 2014 — Present · Pune, IN
Process Management: Responsible for daily, weekly and monthly status reports on all production activities and drive continuous process improvement projectsPeople Management:Ability to lead teams by motivating, empowering, training and coahing them time to timeAbility to influence a broad spectrum of individuals to achieve business goals.Quality management: Drive Quality & Knowledge Management initiatives enabling Extraordinary Service Delivery and optimum utilization of resources for the project needs and expense driven.Conduct Operational reviews with real-time monitoring to track productivity, quality and compliance Client Management: Understand customer requirements and build teams for performance and excellence
Skills
- Management
- Vendor Management
- Integration
- Business Process Improvement
- Requirements Analysis
- Software Development Life Cycle (Sdlc)
- Business Process
- IT Strategy
- Outsourcing
- Disaster Recovery
- Service Delivery
- IT Service Management
- Project Management
- Change Management
- Pmp
- Leadership
- Project Planning
- Six Sigma
- Infrastructure
- Team Management
- Customer Relationship Management (Crm)
- Incident Management
- Cross-Functional Team Leadership
- Operational Risk Management
- Sdlc
- Solution Architecture
- Itil
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