Dhurjati Bhattacharyya
Senior Manager @ADP
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WORK HISTORY
Senior Manager @ADP
Hyderabad, IN
As a Senior Manager at ADP, I lead a global pillar focused on Innovation and Operations within the Design Center of Excellence. My role spans global strategy ownership, execution governance, and capability building across regions, with accountability for innovation outcomes, operational rigor, and long-term talent readiness within the Design COE. Led a global Innovation and Operations pillar, improving time-to-production by 20–30% by introducing reusable design components and standardized delivery models. Defined and owned the global operating strategy for the Design pillar, achieving alignment between design vision and execution through structured governance mechanisms. Advanced design quality and consistency by establishing shared templates, standards, and scalable support services across global teams. Strengthened long-term talent readiness by driving global skills and capability-building initiatives through education and mentoring programs. Enabled execution at scale by mobilizing managers and geographically distributed teams to deliver pillar-level priorities across innovation and core operations. Delivered measurable productivity gains by balancing innovation initiatives with ongoing operational demands across the global Design COE.
EDUCATION
University of Calcutta
Bachelor of Arts (English Hons), English; Indian English Literature
Widya Dharma University
MA, English
Indian Institute of Management, Calcutta
Executive General Management Programme
SKILLS
ABOUT DHURJATI BHATTACHARYYA
Learning design leadership has been shaped by building systems, teams, and capabilities that scale across geographies, business priorities, and shifting workforce expectations. What began as hands-on instructional design work gradually evolved into owning how learning organizations operate, govern quality, and remain relevant in environments defined by constant change.With 15+ years across enterprise learning, instructional design, and design operations, the journey spans global organizations, multi-disciplinary teams, and complex transformation cycles. Experience covers the full learning lifecycle from content and simulations to enterprise-wide delivery models while steadily expanding into operating model design, talent systems, and innovation governance. Current responsibilities focus on leading global design pillars, setting strategic direction for innovation and operations, and ensuring consistency and reliability across large-scale learning ecosystems.A central theme throughout the career has been balancing speed, quality, and sustainability. This includes navigating post-pandemic disruption, high attrition environments, and evolving skill demands, while still delivering business-critical learning outcomes. The work today is as much about building future-ready design capability as it is about meeting immediate enterprise learning needs.My Key Achievements & Capabilities; Led global innovation and operations for a Design Center of Excellence, improving time-to-production by 20–30% through reusable components and standardized delivery models Built and governed global design strategies aligned to enterprise learning priorities and long-term capability planning Scaled, stabilized, and mentored multi-disciplinary design teams during periods of organizational volatility Designed and implemented global talent and skills development programs to strengthen design quality and consistency Established recruitment frameworks, assessments, and role clarity to reinforce technical depth and delivery confidence Delivered enterprise learning solutions spanning instructional design, digital learning, simulations, and performance supportThe focus going forward remains on strengthening learning design as a strategic enterprise capability, one that combines operational discipline, thoughtful innovation, and deep talent investment to meet evolving business and workforce demands.
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