Dhruw Shekhar
IT Analyst at Amicus Technology. | EXECUTIVE-MTech IIT BHILAI |Azure Certified Data Engineer Associate |
- Role
- IT Analyst at Amicus Global Inc
- Location
- Raipur, CG, IN
- LinkedIn followers
- 500 followers
About Dhruw Shekhar
Certified Azure Data Engineer with a strong foundation in BI, ERP, SQL, and data analysis, actively transitioning into core Data Science and AI Engineering. Cloud & Data Operations: Proven ability to manage complex data pipelines and resolve technical issues within SaaS environments. I have deep, hands-on experience with Azure platforms, including Databricks, Synapse, and Data Factory, to deliver exceptional support. Advanced Analytics: Currently pursuing an Executive M.Tech (Data Science & Analytics) at IIT Bhilai, building strong capabilities in Python, statistical forecasting, and fundamental Machine Learning algorithms. Active Exploration: Continuously upskilling by exploring Deep Learning (TensorFlow) and containerizing Big Data clusters (Hadoop/HDFS via Docker) for personal data projects.I am passionate about leveraging my background in enterprise cloud architectures to develop scalable, data-driven ML solutions.
Experience
IT Analyst
Mar 2022 — Present · IN
Managed high-volume support tickets and provided Level 2 technical support for critical business operations in the heavy machinery industry, consistently meeting strict SLAs.Troubleshot and resolved complex issues related to enterprise data pipelines, ETL processes, and database systems.Executed SQL queries and utilized data analysis techniques to identify the root causes of application errors and implement effective technical solutions.Leveraged Azure Data Engineer expertise to monitor and troubleshoot cloud infrastructure, ensuring the reliability of Azure Databricks, Synapse Analytics, and Data Factory.Collaborated with cross-functional teams and management to escalate intricate technical problems and ensure seamless data integration.
Education
Indian Institute of Technology, Bhilai
Executive Mtech , Data Science and Data Analytics
Bhilai Institute of Technology (BIT), Durg
Bachelor of Technology - BTech, Computer Science
2021
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