Dhruv Suhag
Senior Product Manager @lululemon
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WORK HISTORY
Senior Product Manager @lululemon
EDUCATION
UMN Carlson School of Management
Master of Business Administration - MBA, Information Systems and Operations
Maharashtra Institute of Technology
Bachelor of Engineering - BE, Information Technology
SKILLS
ABOUT DHRUV SUHAG
Please feel free to contact me at s••••••••@gmail.com to discuss new and exciting opportunities.A certified product and project management professional with 13+ years of experience in business analysis, managing small and large projects ($500K-$15M+) and the end-to-end product life cycle, delivering results through cross-functional collaboration with business partners. A proud customer advocate who enjoys leveraging technology and agile methodologies to transform the customer experience, and improving operational processes to deliver maximum business value and a positive return on investment (ROI); backed by results - Net Promoter Score (NPS) gains of 2+ points, and overall cost savings of $15M+.Expertise & Interests: Product Management, Customer Experience, Project Management, Leadership, Innovation, Strategy, Operations, Agile, Scrum, Lean Six Sigma, Process Improvement, Stakeholder CommunicationProject Management Tools:Jira, Confluence, Rally, Workfront, ServiceNow, MS ProjectReporting and Analytics Tools:Tableau, Qualtrics, ClarabridgeProgramming Languages:Java, C++, SQL, Python, JavaScript, HTML, Visual Basic Other Tools:WordPress, MS Office - Visio, Word, Excel, PowerPoint
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