Dhruv Lakhpatia
Strategist | Senior Industrial Designer | Global Design Experience Team | Automotive Designer | Digital Modeller
- Role
- Interactive Specialist at LTIMindtree
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Dhruv Lakhpatia
Post-Graduate Industrial designer with 11 years of vast experience in automotive design…
Experience
Interactive Specialist
Oct 2022 — Present · US
Strategist | Sr. UI-UX Designer• Extensive experience working with US-based clients, including Navistar, Johnson & Johnson, Nassau Financial Group (NFG), Louisiana Pacific Corporation, IFF Corporation, Imperial Tobacco Group, and EY, delivering high quality solutions tailored to their business needs.• Led UX redesign for Salesforce CRM implementation, improving sales team efficiency by 25%.• Conducted discovery workshops, aligning stakeholder expectations and reducing project timelines by 15%.• Designed user-centered interfaces for diverse projects, driving a 20% increase in user engagement.• Utilized insights from competitive analysis and user research to enhance the experience of existing lines of business, resulting in a 15% increase in customer retention and satisfaction ratings.• Spearheaded growth strategy driving top-line revenue growth.• At the center of Developing Strategic client engagement framework, positioning LTIMindtree as a Long-term transformation partner.• Lead for cross-selling and up-selling initiatives, thereby increasing revenue by nearly 30%.• Designed and delivered valuable experiences by iterating through prototypes informed by customer needs and validated through both qualitative and quantitative research, leading to 115% YoY increased conversion rate of account opening flow.
Skills
- Engineering
- Alias Studio Tools
- Business Development
- Concept Art
- Operations Management
- Sales Management
- Automotive
- Product Development
- Alias Automotive
- Team Management
- Sketching
- Industrial Design
- Strategic Financial Planning
- Business Analysis
- Rendering
- Marker Rendering
- Vendor Management
- Digital Sketching
- Analytics
- Business Strategy
- Clay Modelling
- Autocad
- Concept Development
- Design Thinking
- Photoshop Rendering
- Customer Service
- Product Design
- Management
- Microsoft Office
- Automotive Design
- Illustrator
- Business Analytics
- Keyshot
- Insurance
- Photoshop
- Computer-Aided Design (Cad)
- Six Sigma
- Design Strategy
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