Dhruvkumar P.
Customer Service Specialist @Eastlink
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WORK HISTORY
Customer Service Specialist @Eastlink
Halifax, NS, CA
Provide exceptional customer support through inbound and outbound calls, resolving inquiries and delivering tailored solutions to meet customer needs.Consistently achieve and exceed sales targets by promoting relevant products and services.Maintain high customer satisfaction, reflected in positive feedback and strong survey results.Utilize effective communication and problem-solving skills to handle complex issues efficiently.Collaborate with team members to improve processes and enhance overall service quality in a fast-paced call centre environment.
EDUCATION
Gujarat University
Bachelor's of commerce
Conestoga College
Strategic Global Business Management
Conestoga College
Global Business Management
ABOUT DHRUVKUMAR P.
Experienced in client services and financial management, I have a proven track record of…
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