Dhruvin Kagdi

Operations Manager (Company-wide) Lead Project Manager (Energy Audit and Consultation) @S2s Environmental Inc

Pickering, ON, CA

Promoted from Operations Project Coordinator to company-wide Operations Manager, reporting directly to the VP. Lead strategic and day-to-day operations for a 50+ member team across four project groups—including the Energy Performance Assessment (EPA) division, which I built from the ground up with the direction of the VP. Oversee enterprise systems, business analytics, energy audits, and continuous improvement efforts to align growth with operational excellence. Key Achievements & Responsibilities: Designed and implemented a fully customized ERP system integrating Finance, HR, Sales, Procurement, and Supply Chain workflows—leveraging Excel Macros, Power Query, Power BI, and Microsoft Azure. Reduced manual task load by 60%.🧩 Built and scaled the EPA division—now an autonomous business unit—delivering 100+ energy assessments under CMHC MLI Select, RCFI, Toronto Green Standards, and Enbridge programs. Created dynamic dashboards, CRM flows, quotation systems, and procurement trackers, enabling real-time visibility into operations and project health. Led energy audit division—overseeing building modeling and simulation using eQuest—delivering energy conservation strategies (HVAC, envelope, and lighting upgrades) that enabled up to 30% energy efficiency gains for clients.🧠 Spearheaded cross-functional process automation tools to manage project timelines, resource allocation, and financial forecasting.‍ Trained 35+ team members across departments in ERP use, SOPs, and performance monitoring—fostering operational consistency and accountability. Managed company-wide IT procurement, software licensing (Microsoft 365), cybersecurity protocols, and internal audit compliance.🧾 Produced high-level documentation, SOPs, Visio process diagrams, and executive dashboards for strategic planning and client reporting.