Dhruv Bhagat

Senior Consultant @The Access Group

GB

Consultancy in Financial, Subcontract Controller, CRM and System Modules, and consultancy with integration with 3rd party software using Webservices and REST API’s.• Carry out a business process review to ensure existing processes are still relevant and where change is required to manage effectively to deliver improvements to business efficiency without upsetting the status quo.• Application consultancy and training where the detailed intended use of each module is researched and the software configured to deliver what is required.• Manage and resolve and/or escalate pre and post-project issues.• Provide post-Sales Application Consultancy and implementation services to existing COINS clients.• A system audit where a periodic review is carried out on the current use of the system to ensure that the client is still “getting the most out of COINS.”• Refresher training where the corporate understanding of the best use of the software has been affected by staff and product changes.• Involved in the sales process with product demonstrations, QA testing, and documentation of COINS products.Worked on projects for these clients J Reddington, Ground Construction Limited, M V Kelly, Keltbray, P J Carey, Bellway, Interserve, RGB P&C Ltd, AMCO Ltd and other clients.

University of Westminster

Foundation of Computing, Computing