Dhruva Vijayvargiya

About Dhruva Vijayvargiya

I’m a strategy and transformation technologist who builds and scales enterprise technology programs that deliver measurable business impact. I lead GenAI, digital transformation, application modernization and RPA initiatives that reduce cycle times, boost application reliability and lower technology unit costs by as much as 50%. At Marsh McLennan GCC I manage delivery of a portfolio of European business applications, run the Global RPA CoE and spearhead award‑winning AI innovations.Selected achievements- Scaled GCC delivery capability from 200 to 1,600 while maintaining high quality and delivery consistency- Rescued a $2.5B M&A integration affected by attrition and system issues, restoring operational continuity- Built multiple Technology CoEs from the ground up and drove Agile adoption across 700+ delivery staff.Core strengths- Enterprise GenAI & automation at scale (live across 12 countries)- Application modernization and ERP/CRM program leadership- Turnaround specialist for troubled initiatives and complex integrations- Cross-industry delivery: Insurance, insurance brokerage, hi‑tech, manufacturing, medical devices and distribution- Trusted partner to CXO stakeholders, experienced in vendor management and change leadershipContact Open to strategic partnerships, speaking engagements, transformation programs and startup Mentorship. Connect on LinkedIn or email: D••••••@gmail.com

Experience

1. Director - IT Management

   Marsh McLennan

   Apr 2023 — Present · Mumbai, IN

   Leading cross-functional teams and managing a diverse portfolio of applications spanning Generative AI, MEAN stack development, and Process Automation technologies, collaborating closely with multiple departments and key stakeholders to drive impactful outcomes—specifically in reducing costs and improving customer retention.In the domain of Generative and Agentic AI, under my leadership, we successfully completed 20 proof-of-concepts (PoCs), with 4 advancing to enterprise-grade production solutions that consistently deliver multi-million dollar impact while creating process efficiencies previously unimaginable.I spearheaded the implementation of technology solutions leveraging COTS products that enabled right-shoring, segregation of duties, and strengthened process controls for over 2,500 roles—achieving these results while significantly reducing the unit cost of technology.Additionally, I have driven Agile transformation initiatives across technology teams, leading the successful transformation of 11 products, 20 squads, and over 700 team members. This ongoing journey involves collaboration with diverse stakeholders to expand Agile practices and maximize organizational impact.

Education

• MSME - Digital Marketing

  Digital Marketing

  2014

• MITx

  Analytics

  2016

• COEP Technological University

  BE, Electrical

  1994 — 1998

• Indian Institute of Management Bangalore

  PGSEM

  2003 — 2006

• Bytco College

  Higher Secondary, Science

  1992 — 1994

Skills

• Oracle Applications
• Oracle E-Business Suite
• Software Project Management
• Crm
• Business Intelligence
• Pmo
• Pmp
• IT Outsourcing
• Service Delivery
• Business Analysis
• Global Delivery
• People Management
• Sdlc
• Solution Architecture
• Pre-Sales
• Project Management
• IT M&a
• Oracle
• Requirements Analysis
• Project Portfolio Management
• Consulting
• Business Development
• Requirements Gathering
• Soa
• Management
• Offshoring
• IT Strategy
• Resource Management
• Program Management
• Six Sigma
• Process Consulting
• Business Transformation
• Project Governance
• Customer Service
• Stakeholder Management
• Erp
• Vendor Management
• Enterprise Software
• Enterprise Architecture
• Enterprise Application Development