Dhruva Maithania
CSM | Growth Strategist 📈
- Role
- Customer Success Manager at Resulticks
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Dhruva Maithania
Experienced Customer Success with a talent for developing and nurturing strong relationships with clients to drive customer satisfaction, retention, and growth. Skilled in identifying customer needs, developing tailored solutions, and providing exceptional customer support. Proficient in customer relationship management (CRM) software such as Smartech (CEE), Webengage Dedicated and experienced Customer Service Specialist with a proven track record of providing exceptional customer support and resolving customer issues efficiently and effectively. Skilled in communication, problem-solving, and conflict resolution. Passionate about utilizing data-driven insights to inform campaign strategy and optimize performance. Skilled in A/B testing, segmentation, automation, and reporting. Always striving to stay up-to-date with the latest trends and best practices in the industry.
Experience
Customer Success Manager
Aug 2025 — Present · IN
Education
Prin. L.N. Wellingkar Institute Of Mgt. Develop
Pgdm, Operations
2020 — 2022
Elphinstone College
12, Science
2011 — 2013
Vidyalankar Institute Of Technology
Bachelor's degree, Marketing/Marketing Management, General
2013 — 2017
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