Dhruv Rao
Operations Associate
- Role
- Prod Compliance Sr Associate at Amazon
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Dhruv Rao
Results-driven professional with 5+ years of experience in data analytics, seller…
Experience
Prod Compliance Sr Associate
Jan 2021 — Present · Bengaluru, IN
Driving process improvement initiatives by assessing internal software tools, utilizing data-driven insights, and implementing automation strategies to enhance the seller compliance experience.Partnering with cross-functional teams to identify operational inefficiencies and design optimized workflows, resulting in a 50% boost in productivity and a 20% improvement in quality over the past year.Monitored the performance of a 50-member team by preparing regular and ad-hoc reports, analyzing key performance metrics, and maintaining comprehensive monthly scorecards.Ensuring adherence to Amazon marketplace guidelines across MENA, APAC and North America regions by overseeing vendor listings, evaluating product listings, and mitigating risks related to product or seller de-listing.Developed 5 SOPs, 20+ training programs for new hires at Amazon and process-specific employees, along with instructional materials to enhance compliance procedures.
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