Dhruv Vora
Software Development Engineer II at Amazon | MS in CS at USC
- Role
- Software Development Engineer Ii at Amazon
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Dhruv Vora
Software Engineer at Amazon with experience driving high-impact programs across payments, bank integrations, and global financial services.I lead initiatives that support millions of customers, partnering with major banks and internal teams to deliver reliable, secure, and seamless card provisioning experiences across multiple countries.My work spans architecture, launch execution, and long-term stability, improving system performance, reducing operational overhead, and accelerating partner onboarding across teams.I thrive in complex, ambiguous problem spaces and am passionate about building systems that scale, enabling teams, and delivering measurable results at a global scale.
Experience
Software Development Engineer Ii
Apr 2023 — Present · Seattle, WA, US
Delivered end-to-end partner onboarding and secure API integrations for Citi, American Express, USBank, Synchrony, and Mercury Financial — implementing OAuth, mTLS, and JWS-based authentication frameworks, and launching all partners with 0 customer-impacting issues, enabling over 300K monthly card provisions via scalable ECS-based microservices.• Architected and integrated with Mastercard’s Click to Pay product, designing secure SDK-based flows, collaborating across internal teams for card number tokenization, and creating pre-fill strategies to enhance provisioning UX — targeting over 1 million Mastercard-issued cardholders across the US and Canada, while ensuring PCI and data classification compliance.• Mentored and onboarded 3+ away teams to BankConnect services, providing architectural deep dives, API usage support, and hands-on debugging — reducing integration errors and accelerating go-live timelines by 40%.• Automated all CloudWatch monitoring, including alarms and dashboards, using AWS CDK — provisioning 100+ dynamic alarms with tailored thresholds and SQS-integrated ticketing, enabling real-time issue detection and reducing incident triage time by 60%, while ensuring full observability for all partner-facing and internal service endpoints.• Developed and deployed a reusable AWS AppConfig caching client library, improving configuration latency by 75% and designing backward-compatible migration support to enable 4 away teams to adopt the new architecture without disruption, reducing operational overhead and simplifying future rollouts.• Expanded the BankConnect product to 3 international regions (Australia, Singapore, and Canada), navigating region-specific data residency and regulatory compliance requirements, and reducing cross-region latency by 30% through AWS resource tuning and endpoint optimization.
Education
Mithibai College of Arts Chauhan Institute of Science and A.J. College of Commerce and Economics
HSC, Science
2013 — 2015
Dwarkadas J. Sanghvi College of Engineering
Bachelor of Engineering, Computer Science
2015 — 2019
University of Southern California
Master of Science - MS, Computer Science
2019 — 2021
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