Dhruv Pratap Singh
Customer Success Executive @Syndie.io
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WORK HISTORY
Customer Success Executive @Syndie.io
Sharjah Emirate, AE
Drive inbound and outbound demand generation, expertly managing demo and discovery calls to engage clients- Oversaw the customer lifecycle, ensuring seamless transitions from support to long-term success with a client-centric approach- Led a dynamic team of AI explorers, fostering collaboration and innovation in a fast-paced tech environment- Delivered exceptional client experiences by addressing needs with finesse and maintaining high satisfaction levels- Utilized strong communication and leadership skills to align team efforts with company goals and client expectations.
EDUCATION
Indian Institute of Management Kashipur
Master of Business Administration - MBA
Delhi University
Bachelor's degree
Columbus Public School
10+2 Commerce, General
ABOUT DHRUV PRATAP SINGH
AI | Sales | Customer Success | Growth Strategy Dhruv specializes in transforming AI-driven solutions into real business impact. At Syndie.io, he helps businesses scale smarter by leveraging AI SaaS to optimize sales and customer success. Throughout his journey, he has: Driven high-converting sales by aligning product value with real business needs Enhanced customer retention through trust, strategy, and 200+ personalized interactions Pitched ideas on big stages—National Finalist at COOP Pitch\'24 (IIM Kozhikode) Led teams beyond work—Vice-Captain of the 8-Ball Pool team, Volleyball enthusiast He thrives on building relationships, solving challenges, and driving growth—both in business and beyond. Connect to explore how AI, sales, and strategy can transform businesses!
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