Dhruv Kohli

over the Counter Associate @Walmart

Belleville, ON, CA

Assist customers: Answer questions, provide information, and help customers locate merchandise.Identify customer needs: Understand customer requirements and offer appropriate solutions.Resolve customer issues and concerns: Address customer problems promptly and professionally.Promote products and services: Suggest additional items or services that may be of interest to customers.Maintain a safe shopping environment: Ensure the area is clean, organized, and free of hazards. Maintain assigned area: Ensure shelves are stocked, merchandise is properly displayed, and the area is clean and organized. Perform delegated tasks: Follow instructions from the OTC Department Manager or Pharmacy Manager to complete tasks efficiently. Maintain modular and feature presentation: Ensure merchandise is presented in a visually appealing and organized manner. Stock and restock shelves: Replenish inventory to maintain adequate stock levels. Follow proper procedures: Adhere to Walmart\'s policies and procedures for handling merchandise, returns, and other tasks. Track goods and control shrinkage: Monitor inventory levels and report any discrepancies or issues. Use inventory tools and equipment safely and correctly: Operate scanners, scanners, and other tools as needed. Maintain zero pricing errors: Ensure accurate pricing and labeling of merchandise.