Dhruv Khanna
Experienced Data Analyst at Metlife
- Role
- Data Analyst at MetLife
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Dhruv Khanna
Data Whisperer & Problem-Solver Extraordinaire Hey there! I’m Dhruv Khanna, your…
Experience
Data Analyst
Jul 2023 — Present · US
Conducted in-depth product performance analysis utilizing statistical and machine learning techniques, leveraging insights to enhance customer satisfaction by 13%.• Applied fraud detection methodologies like Decision Trees and Random Forests to identify abnormal patterns in product-related transactions and CMMS systems, contributing to developing a secure reduction of 24% execution time.• Engineered and fine-tuned machine learning models using sci-kit-learn and TensorFlow, achieving a 10% increase in customer retention and a 10% improvement in fraud detection accuracy within the product domain.• Developed and optimized SQL queries tailored for product performance analysis and fraud detection, reducing execution time by 15%. This streamlined data analysis and facilitated quick responses to mortgage cash flow emerging trends in both areas.• Utilized Tableau and Python to create integrated data visualizations and interactive dashboards, providing stakeholders with a comprehensive view of potential risk and managing risk and fraud-related insights. • Improved accessibility by 20%, empowering cross-functional teams with actionable information.
Education
UC Irvine
Bachelor of Science - BS
University of California, Irvine - The Paul Merage School of Business
Master of Business Analytics
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