Dhruv Jha
Investigation Specialist at Amazon || BMS (Hons.) Graduate – St. Xavier’s University || Ex-Joint Secretary – SXUK IIC || X-PLAIN || XCMS
- Role
- Investigation Specialist at Amazon
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Dhruv Jha
Passionate learner, always on the lookout for opportunities to expand my horizons.
Experience
Investigation Specialist
Oct 2025 — Present · Bengaluru, IN
Research and evaluate facts surrounding seller transactions to identify potential risks- Take appropriate action on investigated cases in line with established SOPs and tools- Document findings and actions through detailed annotations for audit readiness- Understand issues and utilize available resources effectively to resolve them- Escalate discrepancies or variances to relevant teams as per defined processes- Communicate with internal and external stakeholders to ensure smooth case handling- Analyze performance metrics to support data-driven business decisions- Contribute to the Product Authentication Team (PAT) by verifying product authenticity and consistently meeting productivity and quality standards.
Education
St. Xavier's University
Bachelor of Management Studies with honours
2022 — 2025
Purwanchal Vidyamandir
Class 12
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