Dhruv Gupta
Project Leader at BCG || XLRI (BM)
- Role
- Project Leader at Boston Consulting Group (BCG)
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Project Leader
Oct 2024 — Present · Bengaluru, IN
Industry-first propositions and policy overhaul across used car and unsecured loan portfolios; 50%+ volume growth• Portfolio strategy via focus-segment identification and top-of-funnel targeting for profitable growth, • 2.6x growth in digital account openings; 67% paid CAC reduction through paid marketing overhaul and segment campaigns• Onboarding STP improved 16% to 20%; M3 ARPU uplift via journey interventions, cohort activation, VRM engagement, and 88% drop-off calling productivity gain• KYC and funds operations diagnostic - surfaced cost and CX improvement opportunities, • Identified profit improvement opportunities across collections, cost efficiency, product, andsegment-level profitability, • Relationship deepening and acquisition strategies for CA customers; sales force enablement across governance, incentives, and performance tracking• Differentiated propositions for CA and affluent segments to drive product adoption and engagement
Education
Punjab Engineering College
Bachelor of Engineering (BE), Mechanical
2009 — 2013
Our Lady of Fatima Convent School, Patiala
High School, CBSE (English, Physics, Maths, Chemistry, Hindi, Punjabi)
1996 — 2007
Emlyon Business School
Master of Business Administration (M.B.A.), Finance and Marketing
2016 — 2016
XLRI Jamshedpur
Post Graduate Diploma in Business Management, Marketing and Finance
2015 — 2017
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