Dhruv Chowdhary

Director - Accenture Strategy @Accenture

London, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Dec 2018 — Present

Director - Accenture Strategy @Accenture

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o Leader in Customer Insight and Growth Strategy practice. Responsible for driving data driven strategy work in UK and Ireland. Thought leader on latest trends on Customer Service Strategy. o Manage customer strategy opportunities and project delivery in clients across Financial Services, Utilities and Life Sciences sectors o Hold / Manage key client relationships in multiple organisations o Wide range of opportunity origination and programme delivery experience

SKILLS

Business CaseSales EffectivenessAnalyticsCustomer ExperienceCustomer Service OperationsCustomer ServiceStrategyStakeholder ManagementOperating Model DesignManagementBusiness Process ImprovementCost ReductionBenchmarkingPerformance ImprovementProcess ImprovementCustomer Segmentation StrategyOrganisational TransformationProgram ManagementBusiness TransformationProject DeliveryCustomer SatisfactionGrowth InitiativesBusiness Strategy

ABOUT DHRUV CHOWDHARY

An experienced leader in Customer Strategy and Transformation. Has advised and led many…

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