Dhruv Bhatt

Erp-specialist @Cam Tran

Colborne, ON, CA

Analyze, configure, and optimize the IndustriOS ERP system to meet business and operational needs.• Assist in ERP system implementations, upgrades, and integration projects.• Provide end-user support, including troubleshooting, training, and resolving ERP-related issues.• Work closely with cross-functional teams including manufacturing, IT, finance, and supply chain to align system capabilities with business objectives.• Maintain clear documentation of ERP configurations, customizations, workflows, and procedures.• Ensure ERP system integrity, data accuracy, and security.• Participate in ERP-related improvement projects and assist with data readiness and process mapping in preparation for future system enhancements or transitions.• Support basic IT network administration and troubleshooting.• Assist in managing cloud-based applications and services related to ERP (e.g, EDI, ASN) and general IT operations (e.g, Office 365, Azure).• Provide support in managing and monitoring virtual environments and assist with VM provisioning and maintenance.• Participate in testing, backups, patching, and disaster recovery initiatives.• Some desktop support. Including printers, bar code scanners, and other ancillary devices.