Dhruv Bhasin
Team Lead at SoftwareONE
- Role
- Team Lead at SoftwareOne
- Location
- West Delhi, IN
- LinkedIn followers
- 500 followers
About Dhruv Bhasin
A competent, results-oriented IT professional, with experience over 7+ years in IT Operations, Data Analysis, Process Management, Transition Management, Client Relationship Management, Responsible for Pre-Sales and Business Strategy direction & Delivery. Part of SoftwareONE, Global Service Delivery Center, Modern Center of Excellence, as a Team Lead, I influence the streamlining of cloud customer onboarding and transactional processes, work on enhancement projects and eliminate escalations. I work in collaboration with Executive Management Team, Channel Partners, Channel Sales Team and Operational Teams for managing the Cloud Business and Non-Standard approval requests globally. Also as an Activations Subject Matter Expert, I Identify and implement process enhancements and aggressively pursue ways to reduce, eliminate unnecessary escalations and reach new business development goals. I am seeking responsible career, which will utilize the best of my knowledge and experience and help in excelling me with varied experience as well as develop additional skills. If the new role expects a change in profile, I will be equally thrilled for this new venture and give my best in order to contribute towards the organization’s success.
Experience
Team Lead
Oct 2019 — Present · Gurugram, IN
Education
ITM University, Gurgaon
Bachelor of Technology (BTech), Information Technology, CGPA 6.99/10
2011 — 2015
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