Dhruv Bhardwaj
PSC @ Google | Client Solutions | Ex- Schneider Electric
- Role
- Product Support Consultant at Google
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Dhruv Bhardwaj
Dynamic and detail-oriented Manager with around 3.5 years of experience in Energy Management and Sustainability, proficient in Data Management and Analysis, Project Management, Client Relationship Management, Strategy & Planning, Consulting and Data Visualization. Experience with working on Dashboards related to various Clients and Projects related to the required Energy Portfolio and Sustainability Data. Recognized for skillfully performing multiple tasks at once, resolving complex queries and delivering Client specific reports meeting tight deadlines and holding utmost quality in terms of delivery.
Experience
Product Support Consultant
Feb 2025 — Present · Gurugram, IN
Working in a Global Team setting catering to Large scale APAC Clients.• Diagnosed and resolved complex video ads technical issues, leveraging code analysis and debugging to fix critical bugs, improving system reliability for high-revenue customers. • Automated troubleshooting with LLMs to extract trends and prevent recurring issues. • Built tools and dashboards using Google\'s internal stack to accelerate issue resolution. • Partnered with engineering and product teams to shape new features based on customer challenges and insights.
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Post Graduate Diploma for Business Management
2021 — 2022
Amity University Noida
Dual Degree - B.Tech + M.Tech
2015 — 2020
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