Dhrumesh Mistry
IT Technical Support Engineer
- Role
- IT Technical Support Engineer at Enfuse Solutions
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Dhrumesh Mistry
With 10 years of experience in delivering high-quality technical support and managing IT systems, I specialize in endpoint security and optimizing IT infrastructures. Notable accomplishments include achieving a 95% incident resolution rate on first contact and leading the successful integration and migration of Google Workspace for over 850 employees, which resulted in a 50% increase in productivity metrics. I am seeking an IT Technical Support Engineer position at [company name], where I can apply my expertise in technical support and systems management to enhance your IT operations and contribute to your mission of providing outstanding IT services.
Experience
IT Technical Support Engineer
Apr 2016 — Present · Mumbai, IN
Education
Viva College
High School Diploma
Radio Electronic Institute Mumbai
Diploma in Electronics and Video Engg
2008 — 2009
Sikkim Manipal University - Distance Education
Bsc it, Computer and Information Sciences and Support Services
SIKKIM MANIPAL UNIVERSITY
Bachelor of Science, Information Technology
VIVA COLLEGE
12th, Science
National English High School, Virar
High School Diploma
Skills
- Sony Vaio Technician and Also Have Knowledge About Latest Vaio Laptops
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