Dhriti Ghosh
Senior Business Systems Analyst (Product) @Toast
Signup · Get unlimited contacts
WORK HISTORY
Senior Business Systems Analyst (Product) @Toast
US
Partnering closely with Product Managers and Engineering teams to support Order-to-Cash (O2C) initiatives, contributing to the design of invoicing, billing, and revenue workflows aligned with business and product goals. • Translating business requirements into well-defined user stories, acceptance criteria, and process flows, ensuring clarity for engineering teams and reducing ambiguity during development. • Contributing to the design and documentation of end-to-end workflows and system integrations across CRM, CPQ, and billing/ERP platforms, helping ensure accurate and consistent data flow across systems. • Actively participating in Agile ceremonies including backlog grooming, sprint planning, and daily standups, while supporting User Acceptance Testing (UAT) to validate features against business requirements. • Developing initial SQL queries and dashboards to analyze system behavior, identify potential gaps, and support data-driven insights for ongoing product and process improvements.
EDUCATION
Clark University
Masters, Markting analytics
Amity University kolkata
Master of Business Administration - MBA
University of Calcutta
Bachelor of Science - BS, Science
ABOUT DHRITI GHOSH
I’m an innovation-driven Product Manager, with extensive experience in building and scaling SaaS and enterprise solutions that boost user engagement, streamline workflows, and accelerate business growth.I specialize in defining clear product vision, strategy, and roadmaps, translating complex customer insights and market research into high-impact, user-centric features that drive adoption and retention. My experience spans user story mapping, customer journey analysis, A/B testing, and data-informed decision-making, leveraging analytics and experimentation to continuously optimize product performance.Throughout my career, I’ve led cross-functional collaboration across engineering, design, and business teams—ensuring alignment, efficiency, and measurable outcomes. I thrive in dynamic environments where innovation, customer empathy, and strategic execution come together to create meaningful digital experiences.Passionate about developing scalable, intuitive, and customer-first products, I aim to bridge the gap between technology and business to deliver lasting value.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.