Daniel Horzetzky

Director Cx Crm Solutions @adesso SE

Munich, DE

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Dec 2021 — Present

Director Cx Crm Solutions @adesso SE

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Munich, DE

Adivisory @ Customer Experience > CRM e.g. Sales, Marketing, Customer Service, Contact Center, Conversational AI, Agentic AI, Loyalty, CDP> Director of solutioning & business development> Know-How: Microsoft Dynamics, Salesforce, SAP, BSI, Adito, Hupspot, Genesys, Nice-Cognigy, parloa

EDUCATION

2003 — 2006

College of Higher Education for Economics and Tourism, Education GmbH, Berlin

Diploma Ìnternational Marketing, int. Marketing

SKILLS

OnlinewerbungOnline MarketingMarketingstrategieNative AdvertisingGeschäftsentwicklungSEOMarkenmanagementDigital MediaAnzeigenverkaufMobile MarketingAdvertising SalesWerbungMobiles MarketingVertriebContent MarketingUnternehmensstrategieDigitales MarketingWeb AnalyticsStrategische PartnerschaftenSoziale MedienSocial MediaMobile AdvertisingBrand ManagementMarketing StrategyBusiness DevelopmentDigital MarketingAdvertisingOnline-MarketingStrategic PartnershipsE-CommerceDigitale StrategieSocial Media MarketingOnline AdvertisingSeaDigital StrategyDigitale MedienUnternehmensführungMarketingContent Marketing StrategyGoogle Analytics

ABOUT DANIEL HORZETZKY

Experte für Customer-Centric Transformationen(CXM) Fokus-Industries: Banking, FSI, Retail, Health, Media, Logistic, Sports. Areas-CX/CRM: Sales, Marketing, Service, Contact Center, Loyalty, CDP und innovative AI-Lösungen wie Conversational AI/Agentic AI

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