Dhivya G L
AI/ML Engineer | Tech-Savvy Growth Enthusiast | Driven to deliver value for your database
- Role
- Customer Success Associate at Geopits
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Dhivya G L
Motivated and highly dedicated Customer Success Associate at GeoPITS, with a strong focus on client satisfaction, retention, and value delivery. Skilled in onboarding, relationship management, and proactive support to ensure clients maximize the value of top-tier database services. Proficient in CRM tools, client communication, and issue resolution. Backed by a solid technical foundation in cybersecurity, AI-driven solutions, and data analytics. Highly adaptable, detail-oriented, and committed to continuous learning, innovation, and building lasting client relationships in a dynamic environment.
Experience
Customer Success Associate
Jul 2025 — Present
Specialize in driving customer satisfaction, retention, and product adoption by serving as the strategic liaison between clients and cross-functional teams. I manage end-to-end client engagement—including onboarding, support, and performance monitoring—ensuring seamless integration and optimal utilization of our database management and analytics solutions. Leveraging CRM platforms, data-driven insights, and technical expertise, I proactively resolve issues, enhance customer experience, and contribute to long-term account growth and value delivery.
Education
Annamalai University
Bachelor of Engineering - BE, C.S.E (Artificial intelligence and machine learning)
Nirmala Matriculation Higher Secondary School
HSC, Bio - maths
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