Dhivya G L

AI/ML Engineer | Tech-Savvy Growth Enthusiast | Driven to deliver value for your database

Role
Customer Success Associate at Geopits
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Dhivya G L

Motivated and highly dedicated Customer Success Associate at GeoPITS, with a strong focus on client satisfaction, retention, and value delivery. Skilled in onboarding, relationship management, and proactive support to ensure clients maximize the value of top-tier database services. Proficient in CRM tools, client communication, and issue resolution. Backed by a solid technical foundation in cybersecurity, AI-driven solutions, and data analytics. Highly adaptable, detail-oriented, and committed to continuous learning, innovation, and building lasting client relationships in a dynamic environment.

Experience

  1. Customer Success Associate

    Geopits

    Jul 2025 — Present

    Specialize in driving customer satisfaction, retention, and product adoption by serving as the strategic liaison between clients and cross-functional teams. I manage end-to-end client engagement—including onboarding, support, and performance monitoring—ensuring seamless integration and optimal utilization of our database management and analytics solutions. Leveraging CRM platforms, data-driven insights, and technical expertise, I proactively resolve issues, enhance customer experience, and contribute to long-term account growth and value delivery.

Education

  • Annamalai University

    Bachelor of Engineering - BE, C.S.E (Artificial intelligence and machine learning)

  • Nirmala Matriculation Higher Secondary School

    HSC, Bio - maths

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Dhivya G L — Customer Success Associate at Geopits in Bengaluru, KA, IN | Unifers