Dhiren Shah
Director – IT Center of Excellence
- Role
- Global Information Technology Director at Abbott
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Dhiren Shah
A dynamic and results-driven transformation leader with over 20 years of global experience, combining scale mastery with deep transformation expertise to drive operational excellence across pharmaceuticals, CPG, retail, automotive, FMCG, food, petroleum, and 3PL sectors.Currently, I built and lead the IT Center of Excellence for the EPD business at Abbott, where I am spearheading consumer-centric innovation by leveraging technology and fostering a culture of continuous improvement. My focus is on building scalable digital foundations that enhance operational efficiency and enable sustainable growth.Previously, I led Global Digital Transformation at Kimberly-Clark, managing a multi-million-dollar portfolio across manufacturing and supply chain operations. I delivered double-digit cost savings, strengthened compliance, and accelerated innovation across internal and external manufacturing networks—capabilities critical to the pharmaceutical industry’s need for agility, traceability, and regulatory alignment.I bring cross-functional expertise in supply chain optimization, procurement, manufacturing excellence, logistics, and digital innovation, with a strong emphasis on GxP-compliant systems and data integrity. I have created impact at a larger scale working with leading organizations such as Unilever, SAP, Reliance Retail, Aseptic Packaging, and Amul, and have consulted for Fortune 200 companies, consistently delivering measurable business outcomes through process driven and technology supported transformation.Recognized for my entrepreneurial leadership, I have built new digital business models—including a revenue-generating e-commerce vertical—and led P&L-driven business turnarounds.I hold an engineering degree in Food Technology and advanced management degree from IIM Indore, combining technical depth with strategic business leadership.Flanked with CSCP,PMP,Six Sigma Green Belt and Professional SAP Certification. Applied for 2 patents
Experience
Global Information Technology Director
Feb 2023 — Present · Mumbai, IN
Leading a team of diverse and talented team members to deliver and transform the EPD business unit of Abbott.Own,drive and execute enterprise-wide ERP strategy delivering significant value and cost efficiencies.Bring in efficiencies and deliver value by leveraging analytics and improve supply chain effectiveness
Education
RPTP Science College, VV Nagar
HSCE, Physics,Chemistry,Maths and Biology
1996 — 1998
Gujarat Agricultural University
B.Tech, Dairy Technology
Indian Institute of Management, Indore
Business Administration and Management, General
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