Dhiraj Madane

WORK HISTORY

ABOUT DHIRAJ MADANE

Currently associated with Aadhar Housing Finance Ltd. As a Branch Operations Manager. Taking care of all the operations activities in branch. Doing logins by authorising login fees to initiate DDE.Coordinating with 3i team to complete DDE in TAT.coordinating with Legal and Technical team to get LSR and TSR in TAT. Documents initiating to FCU Team. Doing Disbursement and reviewing whole case and doing cheque handovers with proper compliance as per policy and norms. Coordinating with Corporate office team to authorise the cheques and MRTA insurance issuance.Printing Cheques and reconciliation.After making proper docket sending it to Corporate office. Having control over Concurrent audits, docket discrepancies and PDD/OTC documents. Conversation of Nach mandate Handling customer service as well and taking care of accounts and banking of branch. Raising CRM tickets and resolving in TAT. Taking care of deposition of cash and cheque in bank on daily basis.Maintaining Daily Cash cheques transaction reports. Helps collections team to authorise the cash / cheque to reduce delinquency cases.Taking Part payments from customers as per request.Taking loan closure requests and retain customers by reducing ROI as per ROI grids. Original documents handovers to the customer after loan closure and helps to surrender policy bonds to get the refunds.Raising IT ticket on sapphire and coordinating with IT to resolve any IT related issue. Taking care of all the branch expenses i.e. electricity bills, Internet bills, Stationery, Housekeeping etc for smooth functionality in branch.